Gartner’s IT Automation predictions include hyper automation, hybrid infrastructure tools, and cost-overruns for digital transformation.

As the corporate world finds a new balance post-COVID, it is taking the best advances carved out during this historic period and incorporating them into today’s new reality. As organizations have embraced a digital-first business model and cloud-centric approach, they are realizing the benefits of new technologies. With it comes a greater focus on IT automation.

Each year, Gartner, Inc. releases a series of papers explaining the trends that will impact business, IT and technology in the coming years. This year’s predictions range from the growing rise of AI and the metaverse to sustainable technology and industry cloud platforms.

In general, most of Gartner’s 2023 predictions involve IT’s role becoming more prominent within the organization as digital business initiatives accelerate and mature. So to help IT professionals plan for the coming years, we’ve gone through the latest Gartner research publications and pulled out the predictions most relevant to the IT automation market.

Overall, four major trends stick out:

• IT operations will be focused on optimizing resilience, trust and overall operations.
• The pace of automation is accelerating, with more organizations creating fully automated value chains.
• CIOs are focusing more on scaling up productivity, customer engagement and customer value, looking beyond just IT operations.
• Sustainable, easy-to-use technology solutions are becoming increasingly important.

Now, before diving into what exactly Gartner expects for IT automation in 2023, let’s get some context out of the way.

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